Frequently Asked Questions
Impex Auto Glass is a family-owned auto glass repair and replacement company led by professional Larry Diesbach, showcasing over 30 years of expertise. We are proud to deliver high-end services all throughout Charlotte and its neighboring communities. The team consists of technicians, all boasting more than 15 years in the auto glass industry, specializing in services from windshield repair and replacement to ADAS calibrations, utilizing cutting-edge technology to ensure vehicle safety.
The auto glass repair process at Impex Auto Glass starts with diagnosing the extent of the damage to your vehicle's windshield. For smaller injuries such as chips or tiny cracks, our technicians use a special resin that fills in the damage, restoring glass integrity and enhancing visibility. This repair method helps ensure the safety of your vehicle while often being more budget-friendly than a full replacement. We adhere to industry regulations to guarantee a high-quality finish.
ADAS calibration services are critical to ensuring that a vehicle's advanced driver-assistance systems perform effectively after auto glass repair or replacement. These systems encompass functionalities like lane departure warning and automatic emergency braking. Our professionals at Impex Auto Glass carry out precise calibration using advanced equipment to align the sensors and cameras with the car's specifications, ensuring all ADAS features operate safety and reliability.
Replacement of the windshield may become urgent when damage includes large fractures or multiple chips. A windshield that is compromised can dangerously impair visibility and weaken the vehicle's structural support, elevating the probability of injury in an accident. Thus, Impex Auto Glass recommends replacing the windshield when repairs are impractical. Our team employs top-quality materials and modern techniques to install your new windshield, satisfying or exceeding safety standards to keep you and your passengers secure.
The time necessary for auto glass repair can vary based on severity and the type of service required. Typically, minor repairs might take between 30 minutes to an hour, while complete windshield replacements usually last longer, generally from 1 to 2 hours. At Impex Auto Glass, we prioritize reducing your waiting time while maintaining quality in our work. After your repair or replacement, our technicians will outline the necessary curing times for optimum results.